Home & Hospice Care of Rhode Island Named as Prestigious 2013 HOSPICE HONORS Recipient
RISBJ Staff | May 28, 2013
PROVIDENCE, RI — Home & Hospice Care of Rhode Island (HHCRI) has been named a 2013 Hospice Honors recipient, a prestigious award recognizing hospice agencies providing the best patient care as rated by the patient’s caregiver.
Established by Deyta, this prestigious annual honor recognizes the top 100 agencies that continuously provide the highest level of satisfaction through their care as measured from the caregiver’s point of view. Deyta used the Family Evaluation of Hospice Care (FEHC) survey results from over 1,200 partnering hospice agencies contained in its national, FEHC database with an evaluation period of January through December 2012. Deyta used the five key drivers of caregiver satisfaction as the basis of the Hospice Honors calculations.
“Hospice Honors defines a new standard of excellence in the patient/family experience for hospice agencies,” says Liz Silva, Director of Hospice, “Identifying these top-performing hospices is our way of recognizing organizations that have demonstrated high quality of care to both patients and caregivers. That positive family experience is a key driver of ongoing patient-focused care and overall agency success.
“We are beyond thrilled to learn that Home & Hospice Care of Rhode Island has received the ‘Top 100’ award and is now included among the best hospices throughout the country for family satisfaction,” said Diana Franchitto, President and CEO of Home & Hospice Care of Rhode Island. “With over 5,000 hospices in the country – we are clearly a leader in family satisfaction. This award means that families rank HHCRI at the very top when it comes to keeping them informed of their loved one’s care, recommending us to others, responding to the needs of their loved ones and having the confidence in us to do what was needed to care for their loved ones,” she added.
The award was announced to HHCRI at the National Hospice and Palliative Care Organization’s Management and Leadership Conference, which took place at the end of April in National Harbor, Maryland.
Photo Caption: (l – r) Diana Franchitto, president & CEO of HHCRI, Kevin Porter, president & CEO of DEYTA, and Sandy Dubey, HHCRI’s chief clinical officer, at last month’s meeting of the National Hospice and Palliative Care Organization (NHPCO), where HHCRI picked up the 2013 Hospice Honors award.
About Home & Hospice Care of Rhode Island
Home & Hospice Care of Rhode Island, the major teaching affiliate for hospice and palliative medicine of the Warren Alpert Medical School of Brown University, is the largest hospice in Rhode Island and the second oldest in the nation. For more than three decades, HHCRI has been a leader in hospice and palliative care, compassionately and skillfully providing comprehensive medical, emotional and spiritual care. With a vision to enable patients, their families and loved ones to have a meaningful experience during a difficult time, HHCRI helps people live out their lives with comfort and dignity.
Partnering with thousands of hospice, home health, human services, and other healthcare organizations, Deyta simplifies data driven management, enabling our clients to overcome the avalanche of information that clouds good judgment. With Deyta, healthcare leaders make proactive decisions that strengthen financial performance, improve operational efficiency, assure CMS compliance, and provide better patient care.
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