NetCenergy Introduces NetCare Advantage Managed Support Program In Direct Response to our NetCare Clients’ Needs

WARWICK, RI- NetCenergy, the IT Solutions provider, today announced a NetCare Advantage Managed Support Program. NetCare Advantage is a comprehensive IT support program that was developed in direct response to our clients’ needs for a proactive, flexible program with well-defined service levels.

The NetCare Advantage program is flexible enough for the client and our professional IT team to mutually decide which products should be covered by this program based upon their specific business needs. NetCenergy believes that a support program should be about establishing mutual expectations between the client and the provider so that is exactly why each offering in this program has well defined service levels. This program ensures the appropriate technical skill level will be provided based upon the support needed to ensure that our client’s operating platforms, network products and endpoint products are highly available for their intended purposes.

For over 10 years NetCenergy has been pioneering new services and support programs based on their clients IT needs and technology changes. Back then, as is today, the objective is to provide our clients with a support program that they could depend upon and also be the best fit for their company, which is why NetCare Advantage is now being offered.

Jack Simpson, Vice President of Sales and Marketing said, “Over the past nine months we have met with our current and potential NetCare clients who wanted a flexible robust support program on products from servers down to end point. They wanted to set IT priorities critical to their business needs for NetCenergy to monitor, manage and service when needed.  This is exactly why NetCare Advantage was created and how it evolved from our current offerings.”

For more information, please contact Lauren Cote, Sales and Marketing Assistant at (401) 921-3100 x276 or by email at lcote@NetCenergy.com.

About NetCenergy:  Located in Warwick, Rhode Island, NetCenergy provides cutting-edge IT solutions to small and mid-sized businesses in Rhode Island, northeast Connecticut, and southern Massachusetts. By staying local, we’re able to offer the highest level of personal attention without ever sacrificing the quality of our service. At NetCenergy, we create impactful, customized IT solutions for our clients through a combination of years of experience, deep industry knowledge, and a client-centric mindset consumed with solving problems versus selling products, and provide a full complement of versatile, scalable, and affordable solutions designed exclusively to fit our clients organizational requirements. Whether you’re a small business looking to outsource your entire IT department or a larger enterprise looking to augment your current staff for a large deployment or new technology, NetCenergy will develop an ideal solution for you. For more information about NetCenergy and to see our full portfolio of services, please visit www.NetCenergy.com.

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