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Berg’s Eye Communications

Leading by Example

Mary T. O’Sullivan’s new book examines the thread between how executives implement their corporate mission and the state of employee morale.

Anyone working at a job or having a career has dealt with management. Some people who lead do so primarily with the company’s interest in mind. Others put themselves first over everything else. The way people in charge perform impacts company morale and employee productivity. When executive behavior matches company and employee values, we achieve positive results for all parties.

In many cases, stories about horrible bosses far exceed those who are giving and inspirational. After all, there was a movie made called “Horrible Bosses” (two of them, actually) that depict some of bad or inappropriate behavior and tactics used to keep employees down or “in line.” Also, can we ever forget the 1980 movie classic “Nine to Five,” starring Dolly Parton, Jane
Fonda and Lily Tomlin? They tied their horrible boss up in a chair and left him there!

Mary T. O’Sullivan, an executive business coach based in North Kingstown, decided to do something about that: namely, chronicle examples of bad bosses and toxic workplaces in print. Her new book, “The Leader You Don’t Want to Be,” talks about those instances of poor judgment and bad decisions that seriously jeopardized the careers of the hard-working people in large organizations. With several decades of dealing with some heavy hitters throughout corporate America, O’Sullivan demonstrates the differences between an effective leader and one who fails are profound.

“Most people have been around bosses who play favorites, give preferred projects to ‘their’ co-workers, or dump undesired work on others. Those are all easy examples of being ineffective,” Sullivan said. “Management styles vary from industry to industry, business to business, and person to person. The way one deals with those around them has profound consequences—good and bad. It becomes evident when someone in authority doesn’t have the knowledge of the job and begins sinking.”

Her book details the good, bad and ugly stories of bosses in ideal and less than ideal circumstances. Some leaders dealt with the problems head on and with grace and dignity leading to a successful conclusion. Often times, the situation went the other way and led to feelings hurt, egos bruised and ultimately, personnel changes.

The book details some of the well-known cases of bosses doing the wrong thing. One such case was the Boston Archdiocese Child Abuse scandal. The Church sought to silence those coming forward accusing priests of inappropriate behavior and not addressing the problem. Instead, they
kept quiet and, in some cases, moved the accused priests to other parishes. The Church leaders reasoned that this would solve the problem and the issue would go away…

…or so Church Leaders thought.

Instead of the scandal being “swept under the rug,” more people spoke out against the Church and their blind eye to what happened. Confidence in the Catholic Church and their leaders took a massive hit. It ended with the Church having to pay out millions of dollars to abuse victims and the head of the Boston Archdiocese, Bernard Cardinal Law, to resign. The Church has still not recovered from their missteps in the form of fewer parishioners, donations and mistrustful feelings about the Archdiocese.

O’Sullivan said those leadership lessons need to be learned for future generations on what not to do in handling such a delicate and life-shattering issue.

“One thing that we learned from this example was to not hide information because it will eventually come out,” she said. “The Boston Archdiocese made a critical mistake in keeping everything internal and not addressing the problems when they came to light. When they did, they did little to nothing to do the right thing. The results of their decisions were swift and drastic in the eyes of the public.”

“Leaders who choose to skirt the truth staring them in the face are going to meet severe repercussions in the process,” O’Sullivan added.

Mary is the owner of Encore Executive Coaching in North Kingstown. Her work involves helping individuals and firms determine the right road in gaining traction toward workable solutions. Her years in corporate America, at Fortune 100 companies, have given her the backstories involving the internal workings of management machinations. Mary has seen and experienced first-hand what works and what doesn’t. She can support the career professional who is stuck in their job or the company that wants to encourage teams in growth and achieve an improved bottom line.

She has spoken extensively at numerous conferences and workshops about today’s workplace and its many complex issues. Some of her favorite topics include gender equality, the “glass ceiling” and uniting women together, rather than undermining each other. She has also written many articles on these and other workplace-related topics.

For more details about Mary and her services, please contact her directly at or call her at 401-742-1965.
You may purchase O’Sullivan’s book on

Local Start-Up Ohanga™ Inc. Seeks Interns

CITY, RHODE ISLAND USA—Ohanga™ Inc. (, is seeking several spring semester interns to work in the communications and marketing departments. Must be eighteen years or older to apply and currently enrolled in or have graduated from an undergraduate program. 

Title: Communications Intern

Responsibilities: posting on and engaging through Ohanga Inc.’s social media accounts, primarily including Instagram and Facebook, but also extending to LinkedIn, Twitter, and exploring potential on Tik Tok. This includes designing attractive and on-theme graphics, writing captions appropriate for the current social media campaign, and finding the right hashtags. Ohanga posts 1-2 times a day (including weekends) on Facebook and Instagram; posts can be made manually every morning, or can be scheduled ahead of time under the guidance of a manager. The intern will also be expected to scout and recruit potential Ohanga Creative applicants through social media, brainstorm future social media campaigns, and research best practices for paid social media advertisements, giveaways, etc. Interns might also be asked to assist Ohanga Creatives with their personal social media accounts on a case-by-case basis. 

Ideal qualifications: very comfortable with social media; ideally familiar with Canva; willingness to generate and pitch ideas; superior organizational skills; enthusiastic about understanding the Ohanga brand; exceptional ability to communicate and meet deadlines; detail driven and independent worker; flexible and easily adapts to the rhythms of a fast paced work environment. 

Length: spring semester internship starting January 11th (negotiable) and ending on May 7th. Exceptional interns will likely be invited to continue working at Ohanga throughout the summer. 

Time commitment: 5 hours per week for social media work. If an intern is also interested in gaining experience in other departments (marketing, editorial, magazine, business development, sales, HR, etc.) they are more welcome to extend to 10 hours a week. 

Compensation: while the internship is unpaid, communication interns will gain invaluable experience in a young, intersectional, fast-paced company, and the chance to grow their portfolio. Ohanga’s status as a startup also offers interns the rare opportunity to work closely with the CEOs and small founding team, consequently executing tasks whose impact is immediately recognizable and important. Furthermore, interns are encouraged to pitch and spearhead projects both within and beyond their departments—at Ohanga, your ideas can come to life faster than anywhere else. 

Title: Marketing Intern

Location: Remote

Responsibilities: Writing and editing Ohanga Inc.’s blogs and online content, primarily focusing on final top-level edits for SEO best practices. A marketing intern will also have the chance to tackle special projects as assigned, including lead generation and potentially copywriting. Researching trending topics and compiling analytics reports to monitor website traffic will be another area of work a marketing intern will gain exposure to periodically throughout the course of the internship. Training on using and coordinating CRM databases will be provided. 

Ideal qualifications: Exceptional organizational skills, a genuine talent for creative problem-solving, and an interest in learning about the intersection between writing and marketing and where that fits in with the Ohanga brand.

Length: Spring semester internship starting January 11th (negotiable) and ending on May 7th.

Time commitment: 10 hours a week for content writing and edits. If an intern is also interested in gaining additional marketing responsibilities (or business development or editorial work) they are welcome to extend the number of hours in their work week depending on the responsibilities they assume.

Compensation: While the internship is unpaid, marketing interns will gain invaluable experience in a young, intersectional, fast-paced company and the opportunity to apply their marketing skills in a very hands-on approach. Ohanga’s status as a startup also offers interns the rare opportunity to work closely with the CEOs and small founding team, consequently executing tasks whose impact is immediately recognizable and important. Furthermore, interns are encouraged to pitch and spearhead projects both within and beyond their departments—at Ohanga, your ideas can come to life faster than anywhere else. 

To learn more about Ohanga, visit

For questions, please contact

Interested in applying? Please send your resume to by January 6th, 11:59 pm. 

Jacalyn Auris named vice president of educational services at Devereux Advanced Behavioral Health

Villanova, PA – November 30, 2020 – Devereux Advanced Behavioral Health, one of the nation’s oldest and largest nonprofit providers of behavioral healthcare, today announced that Jacalyn Auris, Ed.D., has been named the organization’s vice president of educational services, effective immediately.

In her new role, Auris – who previously served as director of student services (merged divisions) with the Chester County Intermediate Unit – will be responsible for expanding Devereux’s educational-based products and services across the nonprofit’s national network. Specifically, she will oversee the development and implementation of the organization’s education strategy, and will manage Devereux’s internal education programs, which includes setting all standards and requirements for the nonprofit’s schools, educators and support staff.

“Jacalyn is an accomplished leader and educator, and we are delighted she has joined the Devereux team,” said Yolanda Graham, M.D., Devereux senior vice president and chief clinical/medical officer. “With her proven track record of ensuring student, staff and organizational success, I am confident Jacalyn will be an asset to our leadership team as we work to expand school-based services to benefit the youth we serve and support every day.”

In 2019, Devereux launched an expansion of its historic education division to enhance the provision of specialized education services across the nonprofit’s geographic footprint and beyond. The expansion is focused on the creation of new programs and content delivery modalities, diversifying Devereux’s current educational service offerings to both public and approved private schools across the country, as well as within Devereux-operated educational programs nationwide. This effort is part of Devereux’s organizational redesign initiative which, since its launch in 2018, has helped the organization evolve by strengthening business processes and reinforcing program quality for the individuals and families in its care, along with its more than 7,500 staff. 


About Jacalyn Auris, Ed.D.

As Devereux’s Vice President of Educational Services, Jacalyn Auris, Ed.D., brings more than 25 years of special education experience to this new position.

Prior to joining Devereux, Auris spent 28 years at the Chester County Intermediate Unit (CCIU), most recently as director of student services (merged divisions), where she provided leadership for the merger of multiple educational divisions and all specialized educational services. During her tenure, she designed and implemented a successful reorganization plan, and provided leadership for special education, alternative education, related services, nonpublic education, family-based services, behavioral health services, partial hospitalization, community-based instruction and federal grant programs. Before this, Auris held roles of increasing responsibility at CCIU, including director of student services (single division); supervisor of special education; assistant principal at the CCIU’s Child and Career Development Center; professional mentor; and teacher. She also served as an adjunct professor at Chestnut Hill College from 2006 to 2010.

Auris earned a Bachelor of Science in Education from West Chester University; a Master of Education from Chestnut Hill College; and a Doctor of Education from Immaculata College. She has received several awards, including the CCIU Outstanding Service Award; Annie Sullivan Award; Pennsylvania Association of Intermediate Units’ Gary L. Miller Distinguished Service Award; Pennsylvania Occupational Therapy Association Award of Appreciation; and the National Association of Counties Employment and Training Award. In addition, Auris has served as a member of numerous community groups and associations, including the Pennsylvania School Boards Association; the Council for Exceptional Children; the Pennsylvania Association of School Administration; the Pennsylvania Association of Intermediate Units’ (PAIU) Public Policy Committee and Statewide Lead for New Preschool Funding Models: the CCIU Policy Committee; and West Chester University’s Special Education Program Advisory Committee.


About Devereux Advanced Behavioral Health

Devereux Advanced Behavioral Health is one of the nation’s largest nonprofit organizations providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912 by special education pioneer Helena Devereux, the organization operates a comprehensive national network of clinical, therapeutic, educational, and employment programs and services that positively impact the lives of tens of thousands of children, adults – and their families – every year. Focused on clinical advances emerging from a new understanding of the brain, its unique approach combines evidence-based interventions with compassionate family engagement.

With more than 7,500 employees working in programs across the nation, Devereux is a recognized partner for families, schools and communities, serving many of our country’s most vulnerable populations in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and child welfare. Programs are offered in hospital, residential, community and school-based settings. They include: assessments; interventions and support; transition and independent life services; family and professional training; research and innovation; and advocacy and public education. For more than a century, Devereux Advanced Behavioral Health has been guided by a simple and enduring mission: To change lives by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.

Pannone Lopes Devereaux & O’Gara LLC Welcomes Four New Attorneys

Rhode Island – September 23, 2020 – Pannone Lopes Devereaux & O’Gara LLC (PLDO) is pleased to announce the appointment of four new attorneys in various practice areas. Joining the firm are William J. Trezvant, Senior Counsel, Special Masterships and Alternative Dispute Resolution; Randelle L. Boots, Associate, Litigation; Braxton H. Medlin, Associate, Special Masterships and Alternative Dispute Resolution, and Michael F. Ryan Jr., Associate, Government Relations & Legislative Affairs, Special Masterships and Alternative Dispute Resolution. Below are brief professional biographies of PLDO’s new attorneys:  


William J Trezvant, Senior Counsel  

Attorney Trezvant is a former Special Assistant in the Office of the Rhode Island Attorney General, where he worked for nearly two decades as a criminal prosecutor on cases ranging from misdemeanors to high profile felonies. His prior experience includes managing the Trezvant Law Group LLC and working as a Budget Analyst for the Rhode Island Department of Administration and for the Governor’s Rhode Island Commission on Police and Community Relations, where he wrote an advisor opinion for the Commission on the use of deadly force by police. Earlier in his career, he was the Assistant Counsel for Foxwoods Resort and Casino in Connecticut, where he negotiated and drafted construction, management and entertainment contracts and was the Casino’s liaison to various federal, state and local government law enforcement and administrative agencies. In addition to his legal practice, Attorney Trezvant is an active community volunteer and has served on various state and nonprofit boards, including as a member of the Board of Directors of Rhode Island Legal Services Inc. and Boy Scouts of America/Narragansett Council, as President of the Thurgood Marshall Law Society, and as a member of the NAACP and National Eagle Scout Association.  He earned his J.D. from the College of William & Mary, Marshall-Wythe School of Law and B.S. in Accounting from the University of Rhode Island. He is admitted to practice in Connecticut and Rhode Island and the United States District Court of Rhode Island. Attorney Trezvant can be reached at 401-824-5100 or email


Randelle A. Boots, Associate 

Attorney Boots focuses her practice on providing legal support across the firm’s practice areas, including as a member of the Litigation Team. She is a skilled legal researcher and writer with significant work in the public and private sectors. She earned her J.D. from Vermont Law School, cum laude, and her B.A. in Environmental Studies from Wellesley College, where she was named an 8-Time All-Academic and All-American in Cross Country and Track and a 2011 NCAA Division III Mile National Champion. Attorney Boots is admitted to practice in Rhode Island and Massachusetts and can be reached at 401-824-5100 or email


Braxton H. Medlin, Associate 

Attorney Medlin previously worked for the Office of the Colorado State Public Defender. As a law student, he honed his legal skills working with the Roger Williams University School of Law Criminal Defense Clinic and other Public Defender offices. Earlier in his career, he was a paralegal and Spanish interpreter in a private law firm and served as an AmeriCorps member with the ACCESS Project as a Family Support Specialist, providing education and wellness outreach programs to individuals, families, and communities. Attorney Medlin earned his J.D. from Roger Williams University School of Law, where he was President of the Student Bar Association, a CALI Award winner in Trial Advocacy, and the recipient of the 2019 Public Interest Award. He received his B.A. in Romance Languages (Spanish) from North Carolina A&T State University in Greensboro, N.C.  Attorney Medlin is admitted to practice in Missouri. He can be reached at 401-824-5100 or email


Michael F. Ryan Jr., Associate 

Attorney Ryan’s previous experience includes government relations, legislative affairs and business law matters. He has significant experience negotiating with municipal and state government agencies regarding economic incentives for Opportunity Zone real estate development and worked as Manager of Public Affairs and Government Relations for a lobbying and communications firm. Attorney Ryan earned his J.D. from the University of Massachusetts School of Law, summa cum laude, where he was Executive Notes Editor of the Law Review. He graduated from the University of Rhode Island, summa cum laude, with a B.A. in Political Science and is a member of the Phi Beta Kappa Honor Society. Attorney Ryan is admitted to practice in Rhode Island and is a member of the Rhode Island Bar Association Business Organizations Committee. He can be reached at 401-824-5100 or email

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About Pannone Lopes Devereaux & O’Gara LLC

Pannone Lopes Devereaux & O’Gara (“PLDO”) attorneys are highly skilled with a proven track record of achievement representing clients with respect to complex matters in a wide range of disciplines and industries. The founders of PLDO were formerly partners in an international law firm and are trained in multiple disciplines. The primary areas of practice for the firm include business law, special masterships, government relations and legislative strategies, civil litigation, real estate development and commercial lending, municipal law, nonprofit organizations, cyber law, health care law, white collar defense, tax law, estate and trust planning, administration and litigation. The core values of respect, integrity, quality service and responsiveness are stressed each day at PLDO and the firm is committed to supporting the community in a meaningful way. The firm has offices in Rhode Island, Massachusetts and Florida. For more information, visit

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