WARWICK, RI – (October 16, 2012) NetCenergy, the IT Solutions provider, today announced they have recently completed the implementation of their upgraded back-end remote monitoring and management system, representing a significant enhancement to their prior system. This comprehensive IT system will serve as their NetCare Management and Monitoring Tool and enable them to use the most advanced technology available to strengthen and enhance their support programs and offerings for their NetCare clients.
This new system will allow NetCenergy the opportunity to better support their clients by delivering enhanced system monitoring with exceptionally fast response times for both proactive monitoring and reactive services. Additionally, this robust tool will allow NetCenergy to further develop their offerings and expand on the services they offer in the future and has been seamlessly integrated into the existing CRM, service ticketing and billing system, ConnectWise.
Peter Nelson, Chief Technology Officer at NetCenergy said, “We are very pleased to continually invest in the best support tools in the industry to provide quality services to our clients. This will further enable NetCenergy to provide managed services that exceed our client’s expectations, which is what our clients deserve.
About NetCenergy: Located in Warwick, Rhode Island, NetCenergy provides cutting-edge IT solutions to small and mid-sized businesses in Rhode Island, northeast Connecticut, and southern Massachusetts. By staying local, we’re able to offer the highest level of personal attention without ever sacrificing the quality of our service. At NetCenergy, we create impactful, customized IT solutions for our clients through a combination of years of experience, deep industry knowledge, and a client-centric mindset consumed with solving problems versus selling products, and provide a full complement of versatile, scalable, and affordable solutions designed exclusively to fit our clients organizational requirements. Whether you’re a small business looking to outsource your entire IT department or a larger enterprise looking to augment your current staff for a large deployment or new technology, NetCenergy will develop an ideal solution for you. For more information about NetCenergy and to see our full portfolio of services, please visit www.NetCenergy.com.
For more information, please contact Brandee Brito, Marketing Communications Coordinator, at (401) 921-3100 x271 or by email at [email protected]